Privacy Policy

Privacy Policy

Introduction

Welcome to https://roofing-contractors.storysurge.net (referred to as “Roofing Contractors,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • If you visit any of our websites linked to this policy.
  • Whenever you receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

Account Information

  • User names and passwords
  • Contact details such as email addresses and phone numbers
  • Address for billing and delivery purposes

Payment Information

  • Details related to payment methods, including credit card information
  • Transaction history

Financial Information

  • Data required for financial operations, such as bank account details (if provided)
  • Financial records for accounting and auditing purposes

Purchase Information

  • Records of products or services purchased from us
  • Order history and preferences

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or advertising IDs to deliver personalized content and ads

Location Data

  • Geographic location information provided through your device when using our location-based services

Feedback and Reviews

  • Comments, suggestions, and reviews you submit to us

Social Media Information

  • Data from social media platforms when you interact with our content or engage with us on these platforms

Product Information

  • Details about products you view, search for, or purchase on our site
  • Preferences and customization settings

We collect this data through various methods: user input forms, account creation processes, automated tracking technologies (like cookies), and third-party data providers who share information with us in accordance with their privacy policies.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We utilize cookies for several purposes:

Strictly Necessary Cookies

These ensure core functionalities, such as remembering your login details or maintaining your preferred language settings.

Preference Cookies

They remember your choices and preferences, like language, font size, or appearance settings.

Analytics Cookies

Used to analyze user behavior on our site, providing insights that help us improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data.

Security Measures

The security of your personal data is paramount to us. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. These measures include encrypted communication channels and secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use
  • Rectification or erasure of inaccurate or incomplete information
  • Restriction or object to the processing of your data
  • Portability of your data
  • Right to be informed about data collection and usage
  • Right to lodge a complaint with a supervisory authority

Please review applicable laws in your region for specific rights and requirements. You can exercise these rights by contacting our Data Protection Officer using the details provided below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: [email protected]
  • Phone: +1 (123) 456-7890
  • Mailing Address: Roofing Contractors Data Protection Office, 123 Main Street, City, Country, ZIP Code

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting, and we will notify users of significant updates through our website or by email.